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Pricing - tellustoday

Instant Closed Loop Customer Feedback

Pay as you go. No long term contracts.

Free

$0ONE location - for 30 days
  • Free Setup
  • Unlimited responses
  • One Survey Code
  • Real-Time Alerts
  • Basic Dashboard
  • No Photo Uploads
  • 1 Staff Access

Starter

$59.00per location per month
  • Free Setup
  • Unlimited Responses
  • Up to 2 Separate Survey Codes
  • Real-Time Alerts
  • Full Dashboard
  • Photo Uploads
  • Up to 5 Staff Access
  • 24/5 Online Support

Professional

$99.00per location per month
  • Free Setup
  • Unlimited Responses
  • Up to 4 Separate Survey Codes
  • Real-Time Alerts
  • Full Dashboard
  • Photo Uploads
  • Up to 10 Staff Access
  • Maintenance Reminders
  • 24/7 Phone Support

Enterprise

Contact UsFor Details
  • Free Setup
  • Unlimited Responses
  • Unlimited Separate Survey Codes
  • Real-Time Alerts
  • Full Dashboard
  • Photo Uploads
  • Unlimited Staff Access
  • Maintenance Reminders
  • Custom Alerts
  • Live Support

Questions?

What is the contract length?

Minimum six months per location, with 30-day rollover – no long contracts. No more comment cards or email surveys. No more excel spreadsheets or angry customers.

What are my costs?

There are just two costs – our monthly per location fee and the cost of the communication material – posters, cards, stickers etc…That’s It!

What about the QR code and phone number?

We will provide you the phone number to use for texting and with the QR code generator. This will allow you to print the communication material, and the customer to scan the code or text the feedback….cool eh?

What does the dashboard show?

The online dashboard displays all ongoing issues for all your location– so you will know how many outstanding issues and what has been done so far. It will also show all feedback, messages, completions for any time period, any location. Everything you will need to know is here – 24/7.

How long does it take to set up?

We will set Tellustoday up for you – this takes a few minutes. The longest part for you will be the printing of the communication material – just a few days. We have templates you can use.

Does the Customer get thanked?

Yes! Even though his input to us is anonymous – the system will send a ‘thank you’ SMS when his issue has been closed out.